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Shipping & Returns

Shipping Information

Our goal is to get you your order as quickly as possibly at a reasonable cost. We attempt to ship orders within 48 business hours. If a particular item is out of stock, we ship you what we can right away and send the remaining part of the order later. Orders are shipped by U.S. Postal Mail. We only ship by UPS or FedEx under special arrangements.

The chart below provides information about your shipping charges;

United States
Zone 1:
$3.50 for the first item (shipped First Class)
$1.50 for each additional item up to 10 items (shipped by Priority Mail)
11-15 items – Flat Rate of $18.00 (shipped by Priority Mail)
Free shipping on all book orders totaling
$75 or more (can not be combined with registration/donations etc.).
Note that our free shipping method is US Media mail, average delivery times 10 to 14 days but can take up to 21 days.


Canada

Zone 2 :
$12.95 (USD) + $2.00 (USD) per item up to 10 items (shipped by Priority Mail International)
$64.75 Flat Rate shipping for 11-15 items (shipped by Priority Mail
International)*
$100.00 Flat Rate shipping for 16 – 25 items (shipped by Priority Mail
International)*

Note: The Canadian Postal Service is notoriously slow. We can ship your order in two days, but can’t control how quickly they get it to you. We’ve been told that they sometimes add a customs charge to your order and sometimes not.

All other Countries **
Zone 3
$16.95 (USD) + $2.50 (USD) per item up to 10 items (shipped by Priority Mail
International or Air Mail)*
$87.45 Flat Rate shipping for 11-15 items (shipped by Priority Mail
International or Air Mail)*
$200.00Flat Rate shipping for 16-20 items (shipped by Priority Mail
International or Air Mail)*

*These are estimated rates. Depending on the actual weight of your order, we may need to contact you should the shipping fee exceed these amounts. And in some case we can package your order to cost you less, in which case we'll charge the the lower amount, and confirm via email.

Priority Mail International is not an insured traceable shipping method. Should your package not arrive, it is likely that we can't file a claim; therefore, we can't refund your money. Please see below Express Mail International note. 

**Owing to prior shipping difficulties and the size of your order; some countries we will only ship via Express Mail International which has traceable and insured delivery. We will contact you via email with pricing once we weight your order.

If you have any questions about shipping, please email us at todo@todoinstitute.com

Thank you.

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